Customer Grievance Mechanism
CopperHive Technologies Private Limited
Grievance detail of Digital Lending App (DLA) / Lending Service Provider (LSP)
Level 1
Contact: Customer Support
Email: support@alpharupee.in
Level 2
Contact: Sunny Mittal
Email: grievance@alpharupee.in
Grievance redressal contacts
Sunny Mittal, Grievance Redressal Officer
Email: grievance@alpharupee.in
Address: CopperHive Technologies Private Limited, 02A-116, WeWork Vista Earth Centre, EPIP Zone, Whitefield Road, Bengaluru 560048, Karnataka, India
Grievance detail of NBFC Sonu Marketing Pvt. Ltd. (operating as Brahma Finance)
Level 2
Email: supportlevel2@brahmafinance.in
Grievance redressal contacts
Contact: Mr. Karthik T
Email: supportlevel2@brahmafinance.in
Address: Brahma Finance, #30, 2nd Floor, 1st Main BHCS Layout, BTM 2nd Stage, Opp Gopalan Innovation Mall, Bengaluru, Karnataka 560076
Level 3 (RBI Ombudsman)
If your complaint is not resolved within 30 days, or you are not satisfied with the resolution provided, you may approach the Reserve Bank of India Ombudsman via the RBI Complaint Management System at https://cms.rbi.org.in.